Patford House Surgery Partnership

Dear Patient, Thank you for sharing your experience with us! We are pleased to hear that our callback service eased the process for you, despite the long phone queues. We will continue to work on improving our accessibility. Additionally, we appreciate your kind words about Lauren's efficiency during your appointment. We will make sure to pass along your compliments to her. Kind regards, Julie Taylor - Operations Manager

Dear Patient, Thank you for taking the time to share your feedback! We are pleased to hear that you found our online services easy to use and that your experience with our nurse was smooth and efficient. Your suggestion regarding bike locks is noted and we appreciate your input. Kind Regards, Julie Taylor - Operations Manager

Dear Patient, Thank you for your review! We are pleased to hear that you were satisfied with our service. Your feedback is valuable to us and we appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager

Dear Patient, Thank you for sharing your experience with us. We are pleased to hear that you found our nurse to be professional and skilled. We understand your concerns about accessibility and will certainly take your feedback into consideration. We apologise for any inconvenience caused by our booking process and we will continue to strive to improve our approach to better meet the needs of all our patients. Kind Regards - Julie Taylor - Operations Manager

Dear Patient, Thank you for sharing your feedback with us. We are pleased to hear that you found our nurse to be excellent and appreciated the efficiency of your appointment. Regarding the appointment reminders, we will take your suggestion into consideration to ensure we strike the right balance in our communication. Your input is valuable to us as we strive to improve our services. Kind Regards, Julie Taylor - Operations Manager